Customer Success Manager - London

Alfa AI

London
Permanent
Hybrid
£45,000 - £65,000/year
Customer Success ManagerNHS OR public sector OR charity OR housing OR similar industry experienceB2B SaaS

Customer Success Manager needed, based in Hoxton London with ideally 1 day per week (or every 2 weeks) in the office; salary £45-65k, plus 40% uncapped OTE.

Ideal candidate has exceptional relationship-building skills, strong commercial sense, and experience managing large enterprise partnerships, ideally around £100k+ ACV.

Opportunity to join one of the UK’s fastest-growing AI companies, doing meaningful work with customers across sectors like NHS, public sector, charities, housing, and frontline organisations.