Leasing Sales Specialist

We’re hiring a proactive, persuasive Leasing Sales Specialist to help fill and manage approximately 60 mobile home units. This role combines lead conversion, leasing, customer communication, and consistent follow-up.

This is not an administrative position. Your primary responsibility is to convert inquiries into property tours, tours into completed applications, and qualified applicants into signed leases. You must be confident speaking with prospects, uncovering their needs, overcoming objections, and clearly communicating why our properties are the right choice.

Key Responsibilities
Lead Conversion and Leasing
Respond quickly and professionally to inbound calls, texts, and messages
Build rapport with prospects and identify their housing needs
Clearly communicate property features, benefits, availability, and next steps
Convert qualified inquiries into scheduled property tours
Confirm appointments and reduce showing no-shows
Follow up with prospects before and immediately after property tours
Encourage interested prospects to complete rental applications
Address questions and objections that may prevent prospects from applying
Guide applicants through the application process and follow up until completion
Review applications for completeness before submitting them for approval
Maintain accurate notes and track every prospect through the leasing pipeline
Listing Management
Manage and update property listings across platforms such as:

Zillow
MH Village
Trulia
HotPads
Facebook Marketplace and Groups
Ensure listings are accurate, appealing, current, and optimized to generate qualified inquiries.

Showing Coordination
Coordinate with property supervisors to ensure tours occur smoothly and on time
Prepare prospects before their scheduled tours
Collect feedback from supervisors following each tour
Contact prospects promptly after tours while interest is still high
Relay updates between prospects and the internal team
Tenant Retention and Growth
Manage lease-renewal communications and follow-ups
Build positive relationships with current tenants
Identify opportunities to convert qualified renters into mobile home owners
Requirements
Proven sales, leasing, real estate, or lead-conversion experience
Strong spoken and written English
Natural, conversational, and confident telephone presence
Ability to build trust and rapport quickly
Experience overcoming objections and guiding prospects toward a decision
Strong follow-up and closing skills
Highly organized and comfortable managing multiple active leads
Comfortable being measured against conversion-based KPIs
Experience with property-listing platforms is preferred
Reliable internet and availability during required U.S. working hours
What Success Looks Like
Fast response times
High inquiry-to-tour conversion
Strong tour-to-application conversion
Strong application-to-lease conversion
Consistent pre-tour and post-tour follow-up
Complete and organized pipeline records
No qualified leads slipping through the cracks
Increasing occupancy across all properties