Role Overview
We are seeking a seasoned Senior IT Business Analyst to join our Digital Consumer Banking team in Montreal. Working within a collaborative community of over 70 Business Analysts, you will play a pivotal role in the Personal Lending portfolio. You will partner closely with Product Owners and technical squads to drive the execution of medium to large-scale digital initiatives, ensuring high-quality requirement delivery in an Agile environment.
Key Responsibilities
- Requirement Lifecycle Management: Lead the elicitation, analysis, and documentation of business and system requirements, translating complex needs into actionable user stories and acceptance criteria.
- Backlog Refinement: Facilitate collaborative refinement sessions with tech, product, and design teams to ensure a shared understanding of project scope and technical constraints.
- Process Mapping & Analysis: Perform deep-dive gap analysis, document current vs. future state business processes, and maintain a robust repository of reusable documentation in Confluence.
- Stakeholder Facilitation: Act as a bridge between Business Units and IT stakeholders, facilitating large-scale workshops (15-20+ participants) to manage risks, assumptions, and dependencies.
- Mentorship: Provide guidance to junior BAs and contribute to the BA Chapter to promote best practices and knowledge sharing across the enterprise.
Required Qualifications
- 5+ years of experience as a Business Analyst or Business Systems Analyst (BSA).
- Proven track record working on large-scale projects within the Financial Services or Banking sector.
- Expertise in Agile and Waterfall methodologies, specifically managing backlogs and sprints in JIRA/Confluence.
- Exceptional communication skills with the ability to influence both technical and non-technical stakeholders.
Nice-to-Have
- Strong experience in Online or Mobile banking platforms
- Professional certifications such as CBAP, PMI-PBA, or a Master’s Certificate in Business Analysis.
- Specific experience with lending products (Personal Loans, Mortgages).
- Strong Business Systems Analysis (BSA) technical skillset.