AI & Technology Lead

AI & Technology Lead - £80k-£90k - London/Hybrid - Experiential Marketing Agency

We're hiring a unique position for an events & experiential agency in London looking to adapt and drive efficiency when it comes to the technology they use internally. They're looking to automate and streamline processes and make sure they're continuously up to speed in maximising technology and artificial intelligence for day to day workflow across creative, strategy, production, operations and client services. You'll be responsible for their devices, software, access, security, suppliers and AI adoption. Having creative agency experience isn't essential but useful in this scenario. This is NOT an IT/Software Engineer, CIO, Cybersecurity Analyst, Researcher/Helpdesk role - this is a lead position in which you will utilise autonomy to own and build an SME agency's technology environment.

Duties & Responsibilities:

• Identifying where AI can improve existing workflows
• Helping teams adopt appropriate AI tools
• Building simple automations and AI-enabled workflows
• Developing reusable prompts, assistants, templates and processes
• Testing new AI products and recommending which ones we should adopt
• Training employees to use AI effectively
• Establishing clear guidelines around responsible AI use
• Helping teams understand what information can and cannot be entered into AI systems
• Reducing repetitive administrative work through automation
• Measuring whether AI initiatives are actually saving time or improving output
• Keeping the agency informed about developments thatare genuinely relevant to our work

The Candidate:

• Managing technology for a small or mid-sized business
• Google Workspace or Microsoft 365 administration
• SaaS administration
• Device management
• Identity and access management
• Basic cybersecurity and data-protection practices
• Managing technology suppliers
• Troubleshooting everyday technology issues
• Workflow automation tools
• Generative AI tools such as ChatGPT, Claude, Gemini or similar
• Helping non-technical employees adopt new technology
• Documenting systems and creating straightforward processes

This role is suitable for an experienced AI & Technology enthusiast not afraid to drive strategy, utilise efficient tech to improve workflows, comfortably communicating with tech suppliers and creative teams, being the go-to individual for tech Q&A's. Please contact Charlie at Profiles Creative for more information. charlie@profilescreative.com