Customer Care Representative

Slash Staffing

Philippines
Permanent
Remote
$3 - $4
Outbound and Inbound Call HandlingClaims Processing Experience Customer Service and Support

Customer Care Representative

We are seeking a Customer Care Representative to represent moving companies and handle all their claims. The ideal candidate must possess excellent English language skills with very little accent, as a significant part of the role involves phone work, processing emails, and responding to inquiries. The candidate should have experience in using Excel, Word, Google Docs, Google Sheets, and email platforms. The ability to think on one's feet, multitask, and assert authority is essential for this role. Experience in claims processing or dispute resolution is a big plus. The candidate will be required to be on Zoom for the entire workday, which runs from 9:00 AM to 6:00 PM, Monday through Friday.

Minimum Specifications:

  • Intel i5 or higher processor
  • 8GB RAM (16GB preferred)
  • 256GB solid-state hard drive

Requirements

Requirements:

  • Excellent English language skills with minimal accent
  • Proficiency in Excel, Word, Google Docs, Google Sheets, and email platforms
  • Ability to think on one's feet and multitask
  • Female candidate preferred
  • Experience in claims processing or dispute resolution is a plus
  • Comfortable with being on Zoom for the entire workday
  • Previous experience in debt collection is a bonus