Office Manager

Overview

Crown Talent Assets is an Executive Search Firm dedicated to helping our clients build strong leadership teams. Founded on principles of integrity and honesty, we specialize in retained searches for C-Suite, board-level, and functional leadership roles across diverse industries.

We are currently conducting a confidential search for a client in the healthcare space. Below is the general information on the role.

Our client is seeking a highly motivated and experienced Office Manager to join a dynamic team. The ideal candidate will be responsible for overseeing and improving operational processes to ensure efficiency, quality, and cost-effectiveness. You will play a crucial role in managing daily operations, implementing strategic initiatives, and leading a team to achieve business objectives. This is a key position that requires a blend of strategic thinking, hands-on management, and a commitment to continuous improvement. This role is critical to ensuring operational excellence, team engagement, and the continuation of the signature patient experience. You will collaborate with regional and executive leadership to optimize performance and uphold the culture.

Key Responsibilities:

• Manage day-to-day office operations
• Lead and develop staff to deliver exceptional patient experiences
• Oversee scheduling, compliance, and financial performance
• Partner with leadership on strategic initiatives and growth
• Monitor and manage budgets, scheduling, expense control, and financial reporting
• Ensure compliance with healthcare regulations and company policies
• Drive operational efficiency and patient satisfaction through process improvements
• Partner with leadership on strategic initiatives and growth

Qualifications:

• 3+ years of office or operations management experience, preferably in the healthcare space
• Strong leadership and team development skills
• Proven ability to manage budgets, financial performance, and cost controls
• Expertise in staff scheduling and resource allocation
• Excellent communication and interpersonal skills
• Ability to thrive in a fast-paced, multi-location environment
• Proficiency with practice management software and Microsoft Office Suite
• Strong problem-solving and organizational skills

Leadership Competencies:

• Proven ability to navigate crucial conversations with confidence and professionalism.
• Demonstrated experience in leading large teams, including providing clear examples of successful team management and strategic decision-making.
• Skilled at managing in dynamic environments, making sound decisions under pressure, and adapting quickly to changing circumstances.
• Strong leadership presence with an assertive yet collaborative communication style that fosters trust and accountability.
• Positive, solutions-oriented attitude with the ability to motivate and inspire others while maintaining high standards of performance.