HR Manager

Step into a hands-on generalist remit where your advisory experience directly shapes front-line care delivery. Sentra Care is seeking an experienced HR Manager to oversee day-to-day people operations across three residential services, supporting an established workforce of around 70 team members. Operating full-time on-site in the office, with services in Greater Manchester and a serviced office base, this permanent position provides critical generalist guidance across the full employee lifecycle, ensuring operational consistency, compliance, and strong advisory support for operational managers.

Key Responsibilities

• Deliver pragmatic HR advisory oversight to line managers handling employee relations matters, including absence management, sickness reviews, disciplinaries, grievances, and performance management.
• Oversee and maintain compliance for Home Office visa sponsorship, managing right-to-work checks, Certificates of Sponsorship (CoS), and Skilled Worker/Tier 2 regulatory requirements across services.
• Coordinate core generalist operations from end-to-end, managing employee onboarding, exit interviews, and practical HR policy guidance.
• Support the rollout and implementation of HR digitalisation initiatives, streamlining processes and embedding new system tools across the organisation.
• Provide dedicated guidance and mentorship to an HR coordinator covering a wider regional workforce of 160 staff, providing professional support during their ongoing studies.

Required Skills & Experience

• Experience within generalist HR advisory roles, with a proven track record handling diverse employee relations casework and people operations.
• Thorough, working knowledge of UKVI compliance, Certificate of Sponsorship allocations, and Home Office sponsorship management.
• CIPD Level 5 certification (or working towards), or substantial generalist HR experience demonstrating equivalent professional capability.
• Strong advisory competence, comfortable advising and guiding line managers who lead on formal workplace investigations and hearings.
• Availability to work on-site full-time across services, with occasional travel required for dedicated training days.

Nice-to-have

• Prior human resources experience within residential care, social care, or healthcare settings.
• Familiarity with CQC regulatory expectations, safeguarding policies, and care-sector operational standards.
• Practical involvement in HRIS system rollouts and digital HR transformation projects.

What We Offer / Why Join

You will take true ownership of people operations across active residential services, directly impacting the support provided to vulnerable individuals. This permanent, on-site role offers the opportunity to apply your technical immigration knowledge and employee relations experience in a high-visibility capacity, while mentoring colleagues and driving digital HR modernisation across our sites.