UX Designer

Imagine your daily work reaching millions of passionate supporters worldwide every time they check match updates, purchase tickets, or engage with exclusive digital content. As a UX Designer at Liverpool Football Club, you will step onto the digital pitch to shape seamless, intuitive, and unforgettable fan experiences. Based at our offices in Liverpool, this full-time role offers an extraordinary opportunity to transform complex digital journeys into user-friendly interfaces across our global web and mobile platforms.

In this pivotal role, you will be the bridge between fan insights and exceptional digital product design. Working collaboratively within a multi-disciplinary team of developers, product managers, and content creators, you will champion the voice of the fan at every stage of the design process.

Key Responsibilities

• User Research & Testing: Plan and conduct qualitative and quantitative user research, usability testing, and data analysis to uncover deep fan insights and validate design decisions.
• Information Architecture & Wireframing: Build clear site maps, user flows, wireframes, and interactive prototypes that simplify complex journeys for global audiences.
• Cross-Functional Collaboration: Partner closely with UI designers, front-end developers, and product owners to ensure design integrity from initial concept through to final delivery.
• Design System Stewardship: Maintain, evolve, and advocate for our inclusive digital design system, ensuring consistency and accessibility across all digital touchpoints.
• Continuous Optimization: Analyze user feedback and platform analytics to continuously iterate and refine existing features, boosting engagement and fan satisfaction.

Required Skills & Experience

• Proven UX Experience: A strong portfolio demonstrating a end-to-end UX process, from problem discovery through research, wireframing, and interactive prototyping.
• Design Tools Mastery: Advanced proficiency in industry-standard design tools such as Figma, Sketch, Adobe XD, or Axure.
• Accessibility Standards: Deep understanding of user-centered design principles, web accessibility guidelines (WCAG), and responsive design practice across web and mobile platforms.
• Analytical Mindset: Demonstrated capability to translate complex user research, behavioral analytics, and continuous feedback into actionable design solutions.
• Communication Skills: Exceptional communication and storytelling abilities, comfortable presenting design rationale and advocating for user needs to cross-functional stakeholders.

Nice-to-Have

• Digital Sports & Entertainment Experience: Prior experience designing for high-traffic media, e-commerce, or sports platforms.
• Design Systems Expertise: Experience contributing to or building enterprise-scale design systems.
• Basic Front-End Knowledge: A working understanding of HTML, CSS, and component libraries to facilitate seamless handoffs to engineering teams.

What We Offer / Why Join

Joining Liverpool Football Club means becoming part of a global community driven by passion, history, and innovation. We offer a competitive salary, an exciting working environment, and generous staff benefits, alongside real opportunities for career growth. You will have the unique chance to shape the future of our digital ecosystem, crafting experiences that bring fans closer to the heart of Liverpool Football Club every single day.