Workplace Experience Lead

Daily Responsibilities:

• Foster the in-office employee experience by maintaining a welcoming environment and providing exceptional employee support;
• Coordinate and execute local team-building events and activations, managing vendor relationships and event budgets;
• Order and manage office supplies and groceries to anticipate office requirements proactively;
• Maintain office facilities, including coordinating repairs and maintenance promptly by submitting tickets or liaising with building management when issues arise;
• Support local execution of AI Group-wide initiatives, such as local employee onboarding, recruitment events, and hosted in-office ecosystem initiatives, partnering with AI Group Events & cross-functional teams, as needed.
• Draft and manage effective internal communications to drive effective flow of information across the team;
• Manage office tidiness and organization systems, ensuring a professional work environment;
• Identify and implement operational improvements to streamline office processes.

Must-Have Skills:

• Recent graduate in business administration, business management, or relevant experience;
• 2-3 years of relevant employee/customer support, office management, or event coordination experience;
• Keen interest in logistics, event coordination, office management, and administration;
• Comfortable managing vendor relationships and budgets;
• Strong interpersonal relationship skills;
• Ability to work efficiently and accurately with minimal supervision;
• Excellent organizational and time management skills;
• Ability to multitask and prioritize workload to meet deadlines.

Nice-to-Have Skills:

• Slack

Soft skills:

• Strong communication, relationship-building