Category Manager, Food

About Zapp

Zapp is London’s leading premium convenience retail platform. Founded in 2020, our vision is to disrupt the multi-trillion dollar convenience retail market by developing best-in-class customer-centric technology and fulfilment solutions. We partner with some of the world’s leading brands to deliver an exclusive range of hand-picked products 24/7, delivered in minutes.

The Role

We are seeking a visionary Category Manager to lead our Food department. You will be the commercial engine behind our Ambient, Chilled, and Frozen categories, transforming how Londoners shop for everything from daily essentials to luxury treats. This is a unique opportunity to operate at the intersection of high-end curation and hyper-growth logistics, ensuring our "virtual shelves" are always stocked with the right products, delivered in minutes.

Key Responsibilities

• Curate a trending, innovative, and relevant product range, owning the end-to-end category strategy for Ambient, Chilled, and Frozen foods.
• Build and sustain strategic supplier relationships, owning negotiations on cost, delivery, and payment terms to maximise profitability and minimise risk.
• Deliver data-driven insights and market trend analysis to spearhead category growth, providing the analytical backbone for strategic decision-making and competitive positioning.
• Partner cross-functionally with Marketing, Merchandising, Product, and Partnerships to synthesise a cohesive and compelling customer offering.

Required Skills & Experience

• 5+ years of experience in a category management or buying role within the Food industry.
• Strong execution mindset with proven project management abilities, capable of managing multiple concurrent workstreams with competing deadlines.
• Excellent analytical skills, with confidence in building business cases and extracting insights from data to drive decisions.
• Advanced proficiency in Google Workspace (Sheets, Docs, Slides) or Microsoft Excel.
• A tenacious, high-energy self-starter with exceptional attention to detail and the ability to thrive in a fast-paced, ambiguous environment.

Nice-to-Have

• Experience in a high-growth startup, e-commerce, or quick-commerce environment.
• Proficiency with data visualisation tools such as Looker or Tableau.