Turn inquiries into signed leases
We are hiring a proactive, persuasive Leasing Sales Specialist to help fill and manage approximately 60 mobile home units. This role combines lead conversion, leasing, customer communication and consistent follow-up.
This is not an administrative position. Your primary responsibility is to convert inquiries into property tours, tours into completed applications, and qualified applicants into signed leases. You will be confident speaking with prospects, uncovering their needs, overcoming objections and clearly communicating why our properties are the right choice.
What you will do
Lead conversion and leasing
- Respond quickly and professionally to inbound calls, texts and messages
- Build rapport with prospects and identify their housing needs
- Communicate property features, benefits, availability and next steps
- Convert qualified inquiries into scheduled tours, confirm appointments and reduce no-shows
- Follow up before and immediately after tours
- Address objections and encourage interested prospects to apply
- Guide applicants through the application process, and review applications for completeness before submitting for approval
- Keep accurate notes and track every prospect through the leasing pipeline
Listing management
- Manage and update listings on Zillow, MH Village, Trulia, HotPads, and Facebook Marketplace and Groups
- Keep listings accurate, appealing, current and optimized to generate qualified inquiries
Showing coordination
- Coordinate with property supervisors so tours run smoothly and on time
- Prepare prospects before tours and collect supervisor feedback afterwards
- Contact prospects promptly after tours while interest is high
- Relay updates between prospects and the internal team
Tenant retention and growth
- Manage lease renewal communications and follow-ups
- Build positive relationships with current tenants
- Identify opportunities to convert qualified renters into mobile home owners
What you bring
- Proven sales, leasing, real estate or lead-conversion experience
- Strong spoken and written English
- A natural, conversational and confident telephone presence
- The ability to build trust and rapport quickly
- Experience overcoming objections and guiding prospects toward a decision
- Strong follow-up and closing skills
- Excellent organization and comfort managing multiple active leads
- Comfort being measured against conversion-based KPIs
- Reliable internet and availability during required U.S. working hours
Nice to have
- Experience with property listing platforms
What success looks like
- Fast response times
- High inquiry-to-tour, tour-to-application and application-to-lease conversion
- Consistent pre-tour and post-tour follow-up
- Complete, organized pipeline records with no qualified leads slipping through the cracks
- Increasing occupancy across all properties