Resource & Bid Manager

Resource Manager (Design/Agency) - £55,000-£60,000 - London/Hybrid

Do you love making order out of chaos? Profiles Creative is hiring for an agency that builds bespoke art schemes, space branding, physical builds/activations for global brands, and we are looking for a Resource & Bid Manager to keep our pipeline running smoothly.

Sitting within their operations team, you will make sure we have the right people on the right projects at the right time, and that their proposals and Statements of Work (SOWs) are clear, timely and competitive. This is a permanent, full-time role with hybrid working in the United Kingdom, ideal for a detail-oriented problem solver who values accurate data and well-defined contracts.

Resource management

• Maintain a real-time view of studio capacity against project demand, spotting bottlenecks before they happen.
• Run weekly resourcing meetings to resolve clashes and keep priorities clear.
• Build and maintain a trusted network of freelancers across every discipline so we can scale up quickly, coordinating ad hoc freelance recruitment when needed.
• Shadow resource new opportunities at proposal stage, making sure resourced time matches SOW deliverables and tasks are clearly defined.
• Set up new projects with defined budgets and hours, and keep timelines and resourcing up to date with project managers as deadlines move.
• Report regularly on project burn to creative leads and project managers, flag risks of overburn and help find the most cost-effective solution.
• Keep resourcing data accurate, including holidays and weekly timesheets, so leadership can report with confidence.

Bid management

• Partner with sales and creative teams to develop compelling responses to RFPs, RFIs and pitches.
• Maintain our library of proposal templates, case studies and credentials to speed up bid development.
• Make sure every proposal has input from all the right people before it goes out.

SOWs and documentation

• Draft, refine and manage SOWs with clear deliverables, timelines and commercial terms.
• Work with sales and project managers to keep SOWs accurate and aligned with client expectations.
• Provide company policies, documentation and insurance evidence required for client submissions.

What you will bring

• At least 2 years of experience in a resource management or traffic management role, ideally in a creative, design or production environment.
• Experience resourcing down to the hour in Projectworks, Smartsheet, Float or a similar tool.
• Experience putting together client-facing documents, including proposals and SOWs.
• Ability to use InDesign to create documents from templates, with a keen eye for detail and presentation.
• Commercial awareness around budgets, project costing and margins.
• Excellent written and verbal communication skills, and a team player who can influence change.

Nice to have

• Familiarity with experiential production, space branding, fabrication or art installation workflows.
• Experience working with global brand accounts.

This role reports into the Operations Director, we need someone that can hit the ground running with design resourcing, managing concurrent projects at pace and can communicate confidently with senior stakeholders. Contact charlie@profilescreative.com for more information