
Typical Day in Role:
• Translate enterprise strategies into actionable programs and detailed business requirements, influencing prioritization and investment decisions at senior leadership forums.
• Act as a senior-level integrator across business units, PMO, technology, and external vendors, ensuring clarity, alignment, and momentum on complex, cross-border initiatives and conduct interviews, workshops, and surveys to gather, analyze, prioritize, and validate detailed business and functional requirements from stakeholders.
• Map and document existing business processes, workflows, and systems to identify gaps, inefficiencies, and pain points.
• Design and document optimized processes, workflows, and solutions aligned with business objectives and strategic priorities.
• Elicit, validate, and prioritize business requirements through stakeholder interviews, workshops, and data analysis.
• Compare current and future states to identify changes needed in processes, systems, and organizational structures.
• Evaluate proposed solutions for feasibility, alignment with requirements, and impact on business operations.
• Prepare detailed business requirements documents (BRDs), functional specifications, and process maps using industry-standard tools.
• Drive process optimization and embed best practices across programs and BAU, fostering a culture of efficiency, accountability, and client-centricity.
• Develop and present executive-ready insights, high-impact reports, and strategic recommendations to senior leadership and governance committees, enabling effective oversight and enterprise-level decision making.
• Identify inefficiencies in current workflows and recommend process changes or new systems to optimize efficiency and reduce costs.
Candidate Requirements/Must Have Skills:
Nice-To-Have Skills:
Soft Skills Required:
•Exceptional communication and presentation skills for executive audiences and strong analytical and strategic thinking capabilities.
Education: Post-secondary degree/diploma