Hybrid Interaction/Visual Designer

Daily Responsibilities:

User Experience designers shape the experiences we create through each of our digital products. You’ll work within an agile environment and iterative process, collaborating with interdisciplinary team members and stakeholders to analyze, design and convey your design vision.

You’ll use your expertise to delight users with designs that inspire, engage and excite. A natural problem solver, communicator and facilitator, you’ll be involved in every step of the process from idea generation to implementation.

• End-to-End Design Execution: Own the full design lifecycle, from initial conceptualization, user flows, and wireframes (Interaction) to pixel-perfect visual layouts, typography, and motion design (Visual).
• Advanced Figma Ecosystem Management: Architect and maintain robust, scalable, and accessible components and component libraries within Figma. Ensure seamless handoff files for engineering.
• Stakeholder Collaboration & Leadership: Partner closely with Product Managers, Engineers, and business leaders. Translate complex business requirements into elegant, user-centric solutions.
• Barrier Demolition: Actively identify project bottlenecks, misalignments, or technical constraints. Use diplomacy, clear communication, and creative problem-solving to navigate organizational hurdles and drive consensus.
• Design System Advocacy: Champion the adoption and evolution of our internal design system, ensuring consistency across all digital touchpoints.
• Mentorship: Guide and elevate intermediate and junior designers through constructive design reviews and collaborative pairing sessions.

What program/technology/software knowledge is essential for this role? Describe in what capacity the selected candidate will be using it:

• Figma will be used the majority of the time, we also use Mural and Keynote.

Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:

• Figma Mastery: Expert-level proficiency in Figma is non-negotiable. You must be deeply familiar with advanced features (e.g., auto-layout, variables, advanced prototyping, component properties, and design tokens).
• Interaction Design (IxD): Proven ability to create intuitive information architecture, user journeys, task flows, and micro-interactions that make complex systems feel simple.
• Visual Design (UI): A stunning portfolio demonstrating an elite eye for typography, color theory, visual hierarchy, layout, and modern UI trends. Exceptional People Skills: High emotional intelligence (EQ) with the ability to listen deeply, articulate design decisions persuasively, and build strong relationships across diverse, cross-functional teams.
• Resilience & Adaptability: A proven track record of working through ambiguity, shifting priorities, and systemic barriers without losing momentum.
• Facilitation & Influence: Experience leading workshops, design sprints, and critique sessions that align stakeholders and drive projects forward.
• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience
• Portfolio that includes application design samples
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting including experience integrating user research into product designs and design practices
• Demonstrated ability to articulate design strategy, rational and logic; describing benefits and highlighting risks associated with design decisions
• Demonstrated expertise with design, prototyping, and research tools such as Figma, Mural, UserTesting.com.

Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:

• Accessibility experience
• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human Computer Interaction (HCI), Computer Science (CS), or a related field
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of 'design thinking'
• Experience working within a large organization and within an agile environment

Soft skills:

Strong communication and presentation skills, ability to collaborate with other designers and cross-functional team members, ability to manage stakeholders and build relationships. Experience in facilitating workshops is a nice to have.