Operations Coordinator

Reimagine Recruitment Operations at the Frontier of AI

Hiring is evolving at a breakneck pace, and Alfa AI is at the forefront of this global transformation. Our flagship AI recruiter, Lisa, operates around the clock across borders and languages to help organizations find, interview, and secure exceptional talent faster than ever before. To sustain our growth and deliver an unmatched experience to our global clients, we are searching for an ambitious Operations Coordinator. This role sits at the heart of our daily execution, offering a high-visibility platform where you can sharpen your operational expertise, master cutting-edge recruitment technology, and fast-track your career progression in a high-growth tech environment.

Key Responsibilities

• Streamline Daily Workflows: Manage end-to-end operational processes that support our AI platform, ensuring candidate data flows seamlessly through sourcing, AI video screening, and final delivery.
• Optimize Candidate & Client Journeys: Partner with our account management and product teams to troubleshoot workflow bottlenecks, enhance automated touchpoints, and maintain flawless quality control.
• Drive Process Improvement: Continuously audit current administrative and operational practices, proactively proposing and implementing smarter, tech-enabled solutions to increase throughput.
• Cross-Functional Collaboration: Serve as an operational bridge between product developers, sales, and customer success teams to align daily delivery with client service level agreements.
• Track & Report Key Metrics: Monitor operational efficiency, time-to-hire data, and platform engagement stats, translating raw information into actionable insights for team leads.

Required Skills & Experience

• Operational Aptitude: Demonstrated experience in an operations, administrative, or project coordination role, ideally within a technology, SaaS, or fast-paced professional services setting.
• Tech-Savvy Mindset: High comfort level learning, adopting, and configuring new software tools, platforms, and automated workflow systems.
• Exceptional Communication: Strong written and verbal communication skills in English, with the ability to articulate complex operational details clearly to varied stakeholders.
• Meticulous Attention to Detail: Proven ability to manage multi-step processes with high precision while juggling competing priorities.
• Problem-Solving Drive: A proactive approach to identifying system friction points and an eager attitude toward inventing better ways of working.

Nice-to-Have

• Exposure to recruitment platforms, Applicant Tracking Systems (ATS), or HR technology solutions.
• Familiarity with foreign languages or managing cross-border, multi-language operational projects.
• Experience working in a venture-backed tech startup or rapidly expanding scale-up environment.

Why Join Alfa AI?

At Alfa AI, you will not just coordinate tasks—you will help reshape how the world hires. We actively invest in our people, offering direct mentorship from senior leaders, clear pathways for rapid career advancement, and a culture that encourages experimentative learning. If you are ready to build a dynamic career at the intersection of operational excellence and artificial intelligence, apply today and grow alongside us.