Senior Interaction/Visual Designer

Daily Responsibilities:

• Be the consistent day-to-day product designer on a squad that includes a content designer and researcher who are shared across multiple squads.
• With support and leadership from their Design Manager, they communicate and manage the day-to-day design needs of the squad and will be a key partner to the Product Owner.
• Deliver the interaction and visual design deliverables of the team, from early-stage design thinking and concepting all the way to delivering final ready-for-dev design files
• Presentation of work-in-progress and final designs to product partners and cross-functional partners. Clearly explain design decisions (by referencing data, research, or design best practices) and receive feedback and collaborative input.
• Be accountable for including accessible design requirements and visual brand guidelines, and for ensuring that designs leverage our design system
• Collaborate with cross-functional partners, including developers, BAs, and QA teams to support efficient delivery of a high quality digital experience
• Support a consistent experience across our user journeys, through collaboration with marketing and brand teams
• Participation in Agile ceremonies, as the representative of the squad.

Must-Have Skills:

• At least 7 years of product design experience, or at least 10 years in a combination of Interaction Design and Visual design roles
• Professional communication and facilitation skills
• Experience designing within retail, ecommerce or loyalty.
• Experience with responsive web and native mobile app design
• Demonstrated expertise with design, prototyping, and collaboration tools such as Figma, Mural, and design systems
• Demonstrated ability to articulate design strategy, and the rationale and logic behind design decisions.
• Portfolio that includes application design samples
• A minimum of 5 years of experience in designing usable interfaces across multiple channels and platforms
• Experience in an applied research setting including experience integrating user research into product designs and design practices

Nice-to-Have Skills:

• Experience working in agile, and with product managers, BA’s, project managers, developers and QE (as part of a larger organization).
• Experience creating user journeys, wireframes, and information architecture
• Experience with facilitating or supporting user research, with an understanding of various research methods and how/when they are applied
• Experience with Google Analytics.
• Experience in facilitating workshops.
• Strong understanding of strengths and shortcomings of different research methods, including when and how to apply them during each product phase
• Appreciation for the potential of 'design thinking'

Soft Skills:

• Strong communication and presentation skills
• Ability to collaborate with other designers and cross-functional team members
• Ability to manage stakeholders and build relationships.

Education & Certifications:

• BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), Human-Computer Interaction (HCI), Computer Science (CS), or a related field or equivalent practical experience is required
• MA/MS degree or certification in Design (e.g. interaction, graphic, visual communications, product, industrial), Human-Computer Interaction (HCI), Computer Science (CS), or a related field is an asset