Onboarding Coordinator

Daily Responsibilities:

• Manage the onboarding checklist and timelines for all incoming employees.
• Coordinate with stakeholders to ensure onboarding tasks are completed on schedule.
• Prepare and configure company laptops for new hires.
• Submit and track requests for system, application, and network access.
• Monitor upcoming start dates and proactively address any readiness gaps.
• Follow up on outstanding access requests to prevent onboarding delays.
• Develop and maintain a welcome-day playbook for managers, including logistics templates, communication guidelines, and best practices

What program/technology/software knowledge is essential for this role? Describe in what capacity the selected candidate will be using it:

• Proficiency in office software, data management, and communication tools. Microsoft Word, Outlook, Slack, Webex, Excel, PowerPoint. Needs to be comfortable with laptops as they will be supporting preparing & configuring company laptops for new hires.

Must-have Skills/Experiences and/or Education, certifications, qualifications, designations:

• 1-2 years relevant customer support or office, on-boarding, IT coordination experience;
• Keen interest in logistics, employee engagement, employee experience;
• Strong interpersonal relationship skills;
• Ability to work efficiently and accurately with minimal supervision;
• Excellent organizational and time management skills;
• Ability to multitask and prioritize workload to meet deadlines.

Nice-to-have Skills/Experience and/or Education, certifications, qualifications, designations:

• Recent graduate in business administration, business management or relevant experience

Soft skills:

• Strong communication (verbal/written),
• Top-tier organizational abilities
• Problem-Solving and Initiative
• Time management