Customer Success Manager - B2B SaaS

Alfa AI

London
Permanent
Hybrid
£45,000 - £65,000/year
Customer Success ManagerNHS OR public sector OR charity OR housing OR similar industry experienceB2B SaaS

We’re looking for a Customer Success Manager to join a high-growth AI company based in Hoxton, London. The role is mainly remote, with ideally one day in the office each week, or every other week. Salary is £45-65k, with a 40% uncapped OTE.

The right person will be excellent at building long-term customer relationships, commercially sharp, and confident managing major enterprise partnerships, ideally with ACVs of £100k+.

This is a chance to join one of the UK’s fastest-growing AI businesses, working on meaningful projects with customers across the NHS, public sector, charities, housing, and frontline organisations.