3 Job Interview Questions for Hiring Managers

When it comes to hiring the right candidate, asking the right questions can make all the difference. Thoughtful, open-ended questions don’t just help you assess technical skills, they also shine a light on a candidate’s critical thinking, resilience, and overall approach to problem-solving. Below are three important questions every hiring manager should consider, and what you can learn from the answers.

1. “Tell me about a time you solved a difficult problem.”

This question encourages candidates to provide a real-world example of their problem-solving process. Listen closely for how they identify the core issue, gather information, and work toward a resolution. Did they seek help from colleagues? Did they try multiple approaches before landing on a solution? Pay attention to how the candidate describes the steps taken to reach their outcome. A clear, structured response indicates strong analytical thinking, while an emphasis on collaboration shows they’re likely to be a team player.

2. “Give me an example of when you had to make a tough decision.”

Decision-making skills are crucial in every role, from entry-level to executive. By asking this question, you’ll discover how candidates handle uncertainty, weigh potential risks, and take responsibility for their choices. Do they mention consulting with mentors or supervisors? Did they consider the impact of their decision on the larger team or company? Their response offers a window into their judgment and ethical framework, which can be especially important if you’re hiring for a leadership or management position.

3. “Describe how you have previously gone above and beyond in your role.”

Hiring managers want to know that prospective employees will do more than meet the minimum requirements. A candidate who shares a story about delivering exceptional customer service, spearheading a new initiative, or mentoring a struggling colleague can demonstrate a genuine commitment to making a positive difference. You’ll also learn about their motivation, sense of ownership, and personal standards for success. A passionate, detail-rich answer here often indicates someone who’s ready to exceed expectations in the future.

Conclusion

Asking these three questions helps hiring managers uncover traits that can’t be measured by a CV alone. By focusing on how candidates approach real-world challenges and the impact of their actions, you can make more informed hiring decisions and build a team primed for success.