This question sparks strong opinions across the hiring world. Recruiters are often the first point of contact between a candidate and a company, and their approach can define the entire experience. Yet, there is one practice that consistently frustrates candidates and can damage a company’s reputation: leaving candidates in the dark. Ghosting or failing to provide clear updates can make people feel ignored and undervalued, ultimately leading to negative perceptions of the brand.
When communication breaks down, candidates often assume the worst. A lack of transparency not only frustrates job seekers but can also discourage highly qualified talent from reapplying in the future. While recruiters may be juggling dozens of roles and countless applicants, silence creates uncertainty and resentment. On the flip side, clear communication - even if it’s a rejection - builds respect and trust. Candidates appreciate honesty, and companies benefit from preserving their reputation as professional and considerate employers.
Alfa recognizes the power of consistent communication in the hiring journey. By combining smart automation with human insight, they ensure candidates receive timely updates at every stage of the process. This blend of technology and empathy reduces the likelihood of ghosting while maintaining efficiency for recruiters. The result is a more respectful and transparent hiring experience that strengthens candidate relationships and helps companies stand out in a competitive market.
